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Abstract
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Abstract
AIM: The present study aimed to investigate
the relationship between nurses' burnout
levels and caring behaviors during the
COVID-19 pandemic.
METHOD: This descriptive and crosssectional study was performed with 136
nurses working in three pandemic hospitals
in Istanbul. The data were collected with the
“General Information Form,” “Maslach
Burnout Inventory,” and “Caring Behaviors
Inventory-24.”
RESULTS: The nurses' mean total score on
the Maslach Burnout Inventory (MBI) was
38.61±12.90, and the mean total score on the
Caring Behaviors Inventory-24 (CBI-24) was
5.09±0.64. It was identified that the mean
MBI rank of the nurses who predominantly
worked in shifts was statistically significantly
higher than the other groups (p<0.05). The
mean CBI-24 rank of the nurses with 2-5 years of experience was found to be
significantly higher compared to the other
groups (p<0.05). A moderate negative
correlation was detected between the nurses'
MBI total score and CBI-24 total score (r=-
0.506) (p<0.01).
CONCLUSION: In line with the study
results, it was revealed that nurses
experienced a high level of emotional
exhaustion, and a moderate negative
correlation was found between nurses'
burnout levels and their perception of care
quality. It can be said that the perception of
caring behavior decreases with the increased
burnout levels of nurses providing care to
patients diagnosed with COVID-19.
Interventions to reduce the burnout levels of
nurses will increase the professional
commitment and job satisfaction of nurses
and will be effective in providing quality
care.